10 Years of Making PCs Faster and Live Longer

PC Pitstop is 10 years old. Can you believe it? That’s right, PC Pitstop officially opened its doors in March 2000, exactly 10 years ago. As a former SVP at Gateway Computers, I had noticed that support costs were growing faster than revenue. “There had to be a way to automate the process of diagnosing and fixing common computer ailments”, I thought. And voilà, PC Pitstop was born.

Our tests were revolutionary for its time using principles of cloud computing that would become popular close to a half decade later. As millions of computers came to our web site for PC help, we were also able to collect the world’s largest database of PC statistics.

When PC Pitstop opened its doors, the average CPU clock speed was less than 400 Mhz and the predominant operating system was Windows 98.

Flash forward to early 2003 and we noticed that a huge new threat emerged – spyware. Do you remember the times when computers had so much pop up advertising that it was impossible to get any work done at all? I am extremely proud to say that PC Pitstop was one of the leaders in the war against spyware. We went to Washington DC to raise awareness to this new and unchecked threat to our computers. More over, by September 2003, Gator Corporation, sued PC Pitstop because we labeled their software as spyware. Gator was making millions from their illegal activity, and they were bullying us. They also bullied our two largest partners, PC World and CompUSA. We didn’t back down, but we didn’t win either. It is with a lot of pride that I can say, “Hey Gator/Claria, PC Pitstop is 10 years old and you are DEFUNCT.”

Unfortunately our friends at Gator could not be present for our 10th anniversary.

It wasn’t until sometime in 2005, that we really figured out how to make money. Up to that point, we had some beneficial advertising relationships with companies such as Pest Patrol and CA. 2005 represented a turning point for the company by offering the industry’s best PC optimization software, Optimize. At the time, it was revolutionary and I am very proud to say that Optimize is #1 in its class. Optimize has bigger competitors and smaller competitors, but Optimize beats them all hands down. Optimize has the best features. Optimize has the best price. And Optimize has the most sales. I want thank all of the legions of loyal Optimize customers.

In 2007, PC Pitstop passed 200 million scans and stopped counting.

It was around 2007, when I started noticing some newer and smaller competitors. One competitor whose name I won’t mention touted over 2 million downloads. I had to laugh out loud. We did the math, and PC Pitstop had over 200 million free scans going all the way back to 2000. We were one hundred times bigger. How did we do it? We have a great product, loyal users, and we have been doing it for a long time. To be honest, we have long passed the 200 million barrier and we don’t keep track. We are just too far ahead.

As I reflect back on the last 10 years, it is really hard to pick one thing that made the last 10 years special. Here are a few thoughts. PC Pitstop is a virtual company. All of our employees work from their homes. There are a few minuses but their are some huge pluses as well. The biggest plus is that we can hire the best people we can find regardless of location. I have the pleasure each day of working with so many smart and dedicated people. We are all here for one purpose, to make PC’s run faster and live longer.

But the most important of all, are all of our users. Many of our users and customers have been around for all 10 years. I want to thank all of you. It is unbelievable to me that we have touched so many millions of lives since we opened our doors 10 years ago. It is truly humbling and all I can say is Thank You.

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18 thoughts on “10 Years of Making PCs Faster and Live Longer

  1. I would like for my PCMATIC to automatically reboot itself and then turn off my computer. As of now, I start it at night and go to bed and come back and have to wait for completion. Maybe I have something selected wrong?

  2. Thanks PCPITSTOP! I have been using the free scans since the beginning, and it has been a great tool. Thanks for the the last 10 years. Hope future success for your dream.

  3. No LazyD, you’re not the only one, the site has become nothing but one giant advert with little original content of it’s own. Which is a shame, it used to be a great site with a great pitstop test.

  4. I’ve been using Optimize for 2+ years and think this product is exceptional. Best wishes for the last 10 years and for many, many more.

  5. Sure glad I found this site when I did. It’s saved my “bacon” more than once with the advice and all that I’ve garnered from it. Hope you all are around at least another 20 years or more!!

  6. Thank you PC Pitstop, I have used your services for the last 9 years which was the time that I found your sight, yes your product has helped me and the hundreds that I have told inthe past 9 years.
    Congratulations and thanks for your free online test and also for your top 3 products which I have on this and my other 2 computers they are PC Matic, Optimize 3.0 and driver update. the only 1 that I think that is not really worth the money is driver update, reason, you can go to the hardware sight and look it up, this of course is if you don’t like the hastle then it is worth it because it will see it on the scan and update.
    Never the less your prodict in my book are among the best and PC Pitstop is second to none.

  7. Am I the only one who subscribed to pc pitstop but now finds them generally dishing out silly advice or just talking about basic non issues?

    I’ve only not stopped my subscription because it’s quite entertaining to read and watch what their “experts” say!

    Another 10 years of entertainment please!

  8. I am so thankful you are still going strong. You have helped me alot over the years. Thank you for all your help.

    HAPPY 10TH

  9. Congratulations Rob on YOUR 10th Anniversary. Let’s see, however, if you can avoid some of the…lessons we learned when we tried to commemorate Gateway’s 10th Anniversary in 1995! Congratulations on your first 10 and here’s to the next 10!

  10. In 1997 a W95 PC (no disk provided) was $800. 8mb Ram, 150cpu and 1.5gb drive. Extra 8mb of ram was additional $80.

    In 2000 a CHEAP mini desktop was $300. 400cpu, 64mb Ram and 10gb drive. $100 for W98 disk.

    2005 Pavillion laptop was $750. 1.8cpu, 500mb Ram and 40gb hard drive.

  11. I remember using PC World for my information and I thought they were good. In 2000 Iwas in maintanve for an oil field company and my old PC was lagging. I defraged again and again to no avail and then I saw PC Tools and I thought who is this. I used your optimize and wow. Thanks to you and I still use your products more than ever and I don’t worry about anything. And thanks for spydoctor and your anti-virus. great

  12. I have been a fan of PC Pitstop since its inception…and I can only say: “Boy, Time sure flies by when you’re having Fun!”
    Thank you for this very useful site and for the great software.

  13. Hi Rob,

    Congratulations on your first decade and may many more come.
    Thanks for the help and ideas you have given me over the last 7 or 8 years.

    Loek in the Netherlands.

  14. Congrats on your first 10 years and all the help you have provided your customers. Now, on to the next 10 years! I am sure there is plenty more to do.

  15. Hi Rob,
    Well, this means that I haven’t known you quite ten years because you had just started when I met you. Many congratulations on a job well done! I really enjoy your products, and I’m so glad I’m a part of your life. Thanks for your friendship.

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