76% of US Broadband Users Don’t Know Connection Speed
September 4, 2012 — New consumer research from Leichtman Research Group, Inc. found that nearly 90% of US households that use a laptop or desktop computer at home currently subscribe to a broadband Internet service. That is up from the 65% of households that subscribed just five years ago.
65% with broadband are very satisfied with their Internet service at home, while 3% are not satisfied While 76% with broadband don’t know the speed of their Internet connection, 63% of broadband subscribers rate the speed of their Internet connection 8-10, and 6% rate it 1-3 2% of all online households say that broadband is not available in their area — compared to 6% in 2008 Overall, 1.3% of all households are interested in getting broadband, but say that it is not available in their area Overall, 0.6% of all households are interested in getting broadband, but cite cost as a reason for not currently subscribing to a broadband service Overall, 0.6% of households have an iPad, tablet computer, or video-capable eReader, but do not use a laptop or desktop at home.
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