6 Million Laptop Power Cords Recalled

6 Million Laptop Power Cords Recalled

HP recalls 6M laptop power cords for ‘fire and burn hazard’
Hewlett-Packard announced a voluntary worldwide recall of more than 6 million of its power cords because of overheating and potential “fire and burn hazard.” These cords connect to the company’s Compaq notebooks, mini notebook computers, and various AC adapter-powered accessories, like docking stations.

The power cord in question is called the LS-15. It’s black and has a “LS-15” molded mark on the AC adapter end. These power cords came with HP laptops and accessories from September 2010 to June 2012. However, not all HP and Compaq notebook and mini notebook PCs were sold with the LS-15.
–by Dara Kerr
Cnet.com August 26, 2014

Visit pcpitstop.com/pcsafety for information about other PC related safety threats.

US Consumer Product Safety Commission Info:

5,577,000 in the U.S. and 446,700 in Canada


This recall involves Hewlett-Packard’s LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an “LS-15” molded mark on the AC adapter end of the power cord.


HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.


Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Sold at

Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.


Hewlett-Packard Company (HP), of Palo Alto, Calif.

Manufactured in


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11 thoughts on “6 Million Laptop Power Cords Recalled”

  1. I had a 2010 hp laptop with vista on it … 2 wks after the warranty was up the dvd stopped working and the hinges broke … I patched the hinges but they within a year disintegrated and it blue screened regularly then when it hit the desk a little hard one frustrating day … the hard drives stopped working…. HP is junk. in 2012 I bough a Toshiba and it has been great. … oh … and those hp's had a battery recall back then too … not for mine but for many many batteries.

  2. Roedy Green says:

    Back in the 70s such a problem would have been unthinkable from HP. If a power cord melts, even the shoddiest one, it is indicative of a fault in the device it connects to.
    Not Exactly True , As Poor wire which may lead to Broken Strands which in turn can Arc Causing Hot/Heat in the Leads. Also Poor Insulation on the Actual Wire which in turn could Lead to the lead getting Hot Under Load , to name a Couple of things . And some people i’d think never Unroll a Power Lead , may even have a Kink/Knot in the lead which Again can Cause the Lead to Run Hot . Power Leads for Any Product Should be Kept in Good Condition and Never Mistreated .

  3. Back in the 70s such a problem would have been unthinkable from HP. If a power cord melts, even the shoddiest one, it is indicative of a fault in the device it connects to.

  4. I'm a dinosaur; I still only use home tower pcs. Mind, none have ever had their batteries blow up or catch fire, and every time I read of another problem with laptops, I quietly smile my big dinosaur smile…

    1. @Paul Minard: I hope your desktops power supply is good. I’ve seen those explode and catch fire before too. Don’t forget that a battery has a limited amount of energy to expend in a fire but a plugged in power supply can draw down 110-120v @ 10-20 A indefinitely.

  5. "some government body to check"…I hope you're ready to fund it. It seems to me that people who notice their power cords heating up should take it upon themselves to alert the manufacturers…and the manufacturers should deal with asap as HP has. And yes, buy American, whenever you can.

  6. Robert (Bob) Harris

    There is too much junk made on the cheap in China today but when you buy everything together in a carton, how are you able to know if the whole product is ok to use. Now with this warning it should send shock waves throughout the whole electronic area to now come up with a set solution as to have it fixed once and for all.

    1. Mark Watson (@SmokyMark)

      @Robert (Bob) Harris: There IS “a set solution”… it has been around for years and is called “standards”! ULC/CSA have been doing this for decades on consumers’ behalf. With global outsouring though, it is up to the manufacturers to ensure the parts they acquire overseas truly DO meet the standards – that the ULC label is legitimate!

      There have been numerous documented cases of Chinese or other Asian companies putting counterfeit UL-approved labels on their products. These are usually only discovered after a consumer raises an issue. Where is the North American brand’s internal Quality Control?

  7. I think that there should be some Government body to check if any other companies power supplies do not do the same thing. Seeing that there are much more items that you now require power supplies for today, external, hard drives just naming one and I think that all of these items would be made in China today.

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