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Second Webroot Fail This Year — and 2017 Isn’t Even Half Over…

Webroot Whoops…

Yesterday, major issues arose for the millions of users of Webroot.  The well-known anti-virus began classifying several different Windows files as general malware, leaving critical files quarantined.  Therefore, Windows was not able to fully function.  As if that wasn’t bad enough, ZDNet reports,

“Many independent tweets confirmed that several major websites, including Bloomberg and Facebook, were also marked as phishing sites, preventing users from accessing their pages.”

Company officials have acknowledged the issue and reported a fix is in the works now.  Unfortunately, a definitive timeline has not been provided.

Tough day for Webroot.  Or should we say, tough year…

Not the First Time

In early February of this year, Webroot pushed an update which crippled some of their users’ PCs.  The update reportedly impacted a minority of their user base.  Of those that were impacted, their PCs were not able to function due to the inability to boot-up.  The Register reported, there were workarounds to get the computers functioning.  Although, in order to do so, the anti-virus would have to be disabled.

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11 thoughts on “Second Webroot Fail This Year — and 2017 Isn’t Even Half Over…”

  1. Weboot security plus is the best Antivirus software but sometimes Webroot unable to takes its updates automatically. Webroot easily remove malware from my PC and it is safe for gaming

  2. Actually not surprised they marked that facebook as a phishing site. The way they try to get more and more personal information from their members gives me a bad feeling.
    Stay away from the Zuckerberg stuff, it’s worse than crack heroine.

  3. When I had PCMatic, it would not recognize Windows 10 updates so I had to pursue very substantial maneuvers to install cumulative updates.

  4. Eric Monteiro

    I used Webroot for several years without problems. Suddenly, it quarantined Microsoft Edge and caused Windows 10 to become unstable in my brand new Dell XPS 15 9560. Uninstalled Webroot and Microsoft Edge started working again. However, some unidentified instability prevails. I regret having taken a Webroot subscription up to 2019.

  5. This is ironical. With all the plethora of problems my family and I have had with Windows over the years, maybe this is poetic justice. Long ago, I saw the light and ceased philandering with all other forms of anti-malware programs. A lifetime subscription to PC Matic for our average of 5 computers is all I need. The older I get, the more peace of mind means to me.

  6. Software always contains errors. For OS’s and alike this might be very disturbing but nevertheless inevitable. Good back up and restore procedures thus are a must.

  7. no problems with facebook ..on my pc or phone and I have webroot on both is this just a lie? because true all of PC installer does come up as malware on webroot software. interesting fight these two companies are doing.

  8. Funny–My Webroot flags the PC Matic installer file as malware, then a couple weeks later this article comes out. Is this a second flame war between PC Pitstop and an anti-malware company? And the year isn’t even half over!

  9. So have they sent a fix yet? I have a copy of Webroot I got last year that I never installed. I guess thank goodness I didn’t?

  10. Hasn’t windows always been one form of malware or another since windows 386? Now I get windows 10’s latest commercial forced on me about “New features” every other day. I wish Webroot would mark micro$oft’s forced ad’s as malware so I wouldn’t have to see it constantly.

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