Some AVs Cause Issues with Spectre/Meltdown Update
By: Jeff York
The recent Windows update designed to patch the Meltdown and Spectre vulnerabilities has been delayed. The delay was to give anti-virus (AV) companies a chance to make changes to their registry to allow the update to install without causing blue screen of death (BSoD) errors during the update process.
PC Matic has already released a new version of SuperShield which has included the necessary changes to allow this important update to install without issue. However, users must be cautious about any other AV programs installed on their device. Issues may persist if AV software from an expired account is still be present after making the switch to PC Matic. An expired program may not receive the necessary updates required to allow this critical update to run. Therefore, even though SuperShield is updated, the other program may not be. If this is the case, it will cause a BSoD error during the update process.
To ensure the computer is ready for the update, access the Installed Programs area of your Control Panel. From there, ensure that PC Matic SuperShield is the only AV program installed. If users choose to run more than one AV program, it is important users ensure the recent updates for the other protective program are in compliance.
To learn more about the update, click here.
If you’re an existing PC Matic user, and need to reach our support team, you may do so at www.pcmatic.com/help.
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