PC Matic

Top Antivirus Lists: Why Isn’t PC Matic Listed?

Top Antivirus Software Websites

Recently we’ve received a plethora of questions regarding PC Matic’s lack of presence on top antivirus lists.  We’d like to take the opportunity to share with you why PC Matic is not “featured” on these “top” lists.

These sites are often “pay to play”.  Meaning, the company pays to be listed.  This is confirmed in various disclosure statements provided on the websites.  For instance, below you will find a portion of the Advertising Disclosure from Top10AntivirusSoftware.com,

“Please be advised that the operator of this site accepts advertising compensation from companies that appear on the site, and such compensation impacts the location and order in which the companies (and/or their products) are presented, and in some cases, may also impact the scoring that is assigned to them. To the extent that scoring appears on this site, such score is determined by the site operator in its sole discretion, and should NOT be relied upon for accuracy purposes.”

Another website, BestAntivirusProviders.com, has a similar statement within their Statement of Disclosure,

“In some instances, BestAntivirusProviders.com may receive financial gain for the reviews that appear on the website.”

Since anyone can pay to be listed on these sites, there is a risk of potential scams being included as well.  For instance, Bob Rankin recently wrote an article regarding the legitimacy of the #1 antivirus solution listed by Best Antivirus Providers, TotalAV.  You may read the full article here.

Why PC Matic Isn’t Listed

With the concerns of legitimacy and reputability of these websites, PC Matic chooses not to take part.  Instead of paying to play, PC Matic relies  on independent third-party testing.

Over the last two years, PC Matic has earned a 99.9% detection rating in the Virus Bulletin Reactive and Proactive Test, became AV-Test certified, and detected 100% of ransomware and other malware samples in AV-Comparatives testing.

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33 thoughts on “Top Antivirus Lists: Why Isn’t PC Matic Listed?”

  1. I have an older Dell Laptop running Vista. I presently have Norton Internet Security installed. Norton will stop supporting Vista the end of February. If I cannot find another virus protection software I will need to purchase a new laptop with Windows 10. I like Vista and do not want to go through the process of transferring all my files and photo’s to a new computer. How long will you keep supporting Vista?

  2. dear sir/madam
    I like to know if it is normal to lose lock sign on my web browser to a circle sign with a caution in it.
    Ex: let say I open Yahoo browser and choose the sports option and suddenly the lock sign on the browser
    gets changed to circle sign with a caution in the center.
    Is it because I am using different AV. or it is normal. if it is not normal ,are you sure I will not have this problem
    with PC Matic av.

    1. We would encourage you to contact your existing AV provider to determine what is causing this. It is certainly not normal.

    2. @moe:
      My computer was doing this as well (since May 2018) and I contacted my website provided about it. The problem was that Google Chrome has decided what information they will list as “locked” based on if you pay them and annual fee. While you can likely use firefox or internet explorer to open that website and not see the “circle with the caution” in it. If you use Google Chrome or any of its extensions you will probably see this happen often as they are now sharing so much of our private information without our permission, and often information we didn’t even know they were collecting, many companies have decided they will not pay for this service again and are just asking people to use a different web browser.

  3. William Frederickson

    I was interested until you said you had no telephone support. I can’t even think of one reason why you wouldn’t have this for your customers. Please explain why the customer isn’t worth this option. I know others don’t have it either, but that’s not a good enough reason for me.

    1. Hello William, we have found email based support to be the most effective for our customers over the years. This is why we have stuck with email based support and not phone support. We also do not want to outsource phone support and send our customers to a call center overseas. All our customer support staff is in the USA.

  4. I am considering purchasing PCMATIC, but am concerned about all the add-on programs offered for additional cost. I just want one program to do everything, and don’t want to have purchase additional programs to do something that should be done with the basic program (virus protection, keeping computer running efficiently, detecting and cleaning out malware, etc.) Will your basic $50 program do that?
    Thanks, Steve

    1. Yes, PC Matic includes the antivirus protection, PC optimization and maintenance, patch management, driver updates, adblocking technology, and free cyber security training. All of this is included at the $50 price, which will provide all of these services on up to five devices. Please keep in mind, the devices must be running Windows XP, Vista, 7, 8, 10, or Android. Please let us know if you have additional questions.

      1. Thank you very much, and I am now leaning toward purchasing PCMATIC. If your product is as good as your commercials , it should be fantastic. 🙂

        I have two other questions. I have a PC with Windows 10, and want to know if I have to disable the built in Windows Defender basic software protection in order to run PCMATIC? Also, since this blog is under the category of asking why PCMATIC is not included with other virus software protection ratings by various groups, I need to ask why it is not included in Consumer Reports ratings? I am a subscriber, and I know that Consumer Reports does not allow advertising or other financial support from anyone.

        1. Windows Defender will disable itself once a third party security solution is installed. So you should not have to do anything there.

          Regarding Consumer Reports, they are in control of which products they test.

  5. Interested in getting rid of Norton as they have been jacking me around and I get tons of ads on my email(s) that stop my email from loading. I do not put my personal data on computers and would like to discuss on phone what you can do for me. I have three computers, a smart TV, an I pad and a semi-smart cell phone. Can we connect on a phone please?

    1. Hi Linda, we do not offer phone based support. However, I would be happy to assist you. PC Matic is compatible with Windows XP, Vista, 7, 8, 10 and Android devices. So, we would not be compatible with the iPad, or smart TV. Our coverage for your phone and computers depends on if they are using one of the operating systems listed above. If you have more questions, please email me at [email protected] Thank you!

    1. You’ll want to get the malware removed from your computer immediately. You can run a security scan, which should find the malware — from there follow the instructions for malware removal. Also, we do not recommend using multiple antivirus programs on the same computer. They often conflict with one another, leaving the device less secure.

    1. Hello Alan, you can install PC Matic on your Android phone from the Google Play store. Just search for PC Matic for Android and then log in after downloading.

  6. I’ve been very interested in switching from AVG purchased to PCMatic. I’ve had a feeling for a couple of years that AVG is the cause of some of my connection problems and is somewhat controlling what and how I do things on my computer. My concern is, “Will or can AVG prevent me from loading PCMatic and is there a secrete to riding my computer of AVG and All of it contents?”

    1. Kayla Thrailkill

      Hi Gary,
      When installing PC Matic, there is a feature called “conflicting program removal”. It is on by default at the time of installation. This tool removes all programs that would conflict with PC Matic. These programs are other security solution providers (AVG, Avast, Symantec, etc.). The reason we integrated this into our installation process is to make the process easier for the user. Using multiple antivirus programs is not encouraged, so instead of telling the user to uninstall everything — we do it for you! If you have any other questions, please let us know.

    2. @Gary L. Chilton: fyi: SPELLING CORRECTIONS TO ABOVE paragraph: “Will or can AVG prevent me from loading PCMatic and is there a secrete to riding my computer of AVG And all of its contents?” “secrete” should be SECRET and “riding” should be RIDDING.

      1. Well, quite the English teacher!
        Tell Mrs School Teacher…
        Let me school you.
        Sometimes auto correct will correct a properly spelled word with a misspelled improper word. So don’t be a”word watcher”…
        You understood what he wrote… Correct?

        I apologize to those who had to read this.

  7. David J Williams

    I am thinking about purchasing you product but need to know if it is in compliance with Microsoft’s directive. (No more Windows patches at all if your AV clashes with our Meltdown fix) Microsoft won’t let you install future security updates until your antivirus vendor sets a specific registry key that certifies compatibility with Windows.) Have you complied with this requirement. My system is Windows 10 , I just purchased this new system and don’t like the Anti Virus program it has.

  8. I guess I’ve known this for quite a while, and still I have to admit, at glancing at them without taking this into account. Stupid me. But, after having been a Norton/Symantec guy for more than 15 yrs, I made the change to PC Matic on good word from a trusted friend that it was a superior product. It is nice to know that the pay-to-play is for the “other” guys. Stay original.

  9. Love PCMATIC !
    Been working with these “new fangled” / “love-hate” machines since 1978.
    Installed PCMATIC on 4 of my 7 machine latest network when they began, never had a problem.
    At 82, I’m hoping they stay in business till I croak!

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