The first quarter of 2019 brought about some changes for PC Matic, and we are confident you’re going to love them. PC Matic Pro users, as well as our Value-Added Resellers (VARs) and Managed Service Providers (MSPs) may have noticed some of the product enhancements implemented throughout the first quarter.
Drawing on user feedback with a focus on improving your everyday workflow our team launched a revamped management console user interface in Q1. Our new UI shifts the focus to a sidebar menu that is always active and easily accessible to navigate around your account. This shift also opened up more screen real estate, which helps reduce scrolling throughout the management console.
VNC Update & File Manager
We have also initiated an update to our new VNC client. This client will increase security and stability for all users but no longer has a built-in File Manager. As we know this is a valuable tool for you to use, our team set out to integrate our own File Manager tool into your device actions.
To increase the security posture of your devices, we have restricted the ability to uninstall SuperShield from the control panel. This protects your device if someone maliciously gained remote access and tried to disable your protection. Uninstalls can now be done through Device Actions or with the Uninstaller Executable.
This new device action gives you the ability to temporarily override the Windows sleep settings on a device and keep it awake. When devices sleep they lose network connection and you’ll no longer have the ability to take remote control.
As we expand the customizations that you can make in your management console, our new Workspace area is home to several settings to adjust for your user profile. You can select the default report that loads upon visiting each level of the account to save time and clicks. To take it a step further, you can even customize the color scheme of your account!
Pro customers, VARs and MSPs aren’t the only ones seeing some changes. PC Matic home users have received some exciting news as well.
PC Matic Mac Beta Program
During the first quarter of 2019, PC Matic customers were invited to take part in beta testing for PC Matic Mac. As our team continues to test and receive feedback from beta testers we move closer to the full launch of PC Matic on Mac computers. To join in on the testing visit – www.pcmatic.com/mac
Remote Desktop Protocol Security
Additionally, PC Matic now includes Remote Desktop Protocol (RDP) Security. To increase the security of your devices, PC Matic now automatically sets the Account Lockout Threshold within Windows. This setting prevents malicious users from attempting to brute force your Windows login and gain access to your device. Since RDP attacks have been rising dramatically in the last year, PC Matic is proactively implementing controls to minimize our customer’s risk.
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