Scam Alert

Avoid becoming a victim of an expensive scam

PC Matic customer service is great for assisting customers with more than just issues revolving around the PC Matic products. In recent weeks, internet scams have increased as a result of the holiday season. Our customer service team wants you to be safe so they put together some information below to help you spot scams.

Unfortunately, no antivirus is going to protect you from giving someone access to your personal information through legitimate channels. What does that mean? Two weeks ago I received a very convincing looking email from Apple support telling me my account was in danger. Hmm, strange. I’ve learned a lot about internet scams, so I did my safety checks.

First, I looked at the email address the email was sent from. It was a dead giveaway. Rather than being from Apple support, it was a long string of numbers and letters from a strange address. I knew immediately that any links in the email were phishing links and trying to compromise my personal information.

In college, I fell for one of these scams that looked like it was from eBay. Lucky for me, eBay noticed right away that my account had been compromised. Even though no money was stolen, I still had to close my bank account and redo all of my payment options. It left a broke college student without access to funds for over a week. That was agonizing and such a pain.

Trust me when I tell you, it’s not what you want to happen to you. Take a look at the information below and reach out with any questions about security online. While we think that using PC Matic is your best option for staying safe online, ultimately we just want you to be safe.

With love, from PC Matic Customer Support

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9 thoughts on “Scam Alert

  1. When Microsoft Tech calls informing me of a problem on my computer, the first question I ask is: Which computer? I have four(4). This takes them a while spewing meaningless BS, but without identifying the problematic computer. After this I usually inform them that I know they are a scam and then disconnect.

  2. I want to consider your service however I don’t see a contact phone number. I’m older would like to talk to someone when problems arise. Do you have a customer support number with live people to help assistance . I am looking to drop Norton and install PCmatic. If a problem arises can you take over the computer screen with Tec Support

  3. Do you have a legitimate Tech Support, that can connect to my computer and fix any problems, like my AVG has?
    I had returned my Lifetime PC Matic, because I could not understand PC Matics reports, one computer is not on email at all (so no coverage or reports, AND I needed the online connective Tech Support to handle problems that sometimes arise.

  4. I have used PC Matic for years. I used to use another Antivirus, but I much prefer Supershield. The old program took a LONG time to load every time I booted my PC. Supershield loads instantly by comparison, which greatly pleased me and continues to do so.
    Every time I have had a question for PC Matic tech support, they have sent me an answer quite quickly and have always explained fully and followed up as needed. Thanks for the great advice!
    A few years ago I bought an evergreen license and I have been very pleased ever since. It is well worth the money!
    Thank you PC Matic! WTG!

  5. Good morning. I receive calls from Microsoft security people almost daily, often saying they have noticed problems on my computer. I get a couple of e-mail phishing schemes from banks every month, and pass them on to the banks and federal scam programs. It gets tiresome sometimes. If I have lots of time I sometimes keep the phonescamers on line for a while asking questions about the problem and wasting their time.

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