Word Of Mouth: A Pro Success Story

Photo by Charles Deluvio on Unsplash

Customer Feedback

We frequently receive customer feedback in the Pro Sales department of PC Matic. Whenever a customer has an issue, we work together closely with the Support team. However, we’ll frequently also receive feedback telling us just how impressed a customer is.

Jessie recently reached out to us to let us know how impressed their team is with PC Matic. Jessie’s company decided to move away from their current provider. PC Matic is who a contact recommended to them. The team did a “bit of research.” As a result, they contacted us.

Our Sales team helped Jessie with pricing and information. After getting them set up, their Sales rep checked back in. It was then that Jessie responded.

“I did a bit of research and decided to give PC Matic a try. I have a very very small budget, the price point was right, and I had to move away from our provider at the time.
I have to say that I am very pleasantly surprised. The tools are excellent and the interface, once we did get used to it, is very functional and gives a lot of options and resources. We haven’t had a problem. It’s been a very positive experience.”

Above all, this is what PC Matic strives to achieve; a fair price point with extraordinary results.

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7 thoughts on “Word Of Mouth: A Pro Success Story”

  1. I absolutely love PC Matic and have it on all our computers. However, Apple has notified me that PC Matic will probably not work on my Mac OS Catalina 10.15.5 with their next upgrade. Would you please check on this and get back to me. Thank you

    1. Hi Julia,
      PC Matic is currently compatible with Catalina. Did they explain why it would no longer be compatible?

  2. George L Martin

    Dear rob I had some one who got into my computer & locked up so I could not use it there was a 1-800 number that I called I don’t Rember the number but he fix my computer but he told me that a Technion would half to set up window 10 but I have window 10 he wanted big money he said he worked for Rob Cheng I just wanted you to know

    1. Hi George,
      Thank you for letting us know. This was a scam. If you come across this again, close your browser by holding down the Control, Alt and Delete buttons, click on the browser name and click end task.

  3. I just love the girl you have as your spokesperson. She is cute and perky well informed and just oozes enthusiasm for your project. She is really good in that spot and represents your company extremely well.

      1. Hi Marcel,
        PC Matic is a cloud-based solution, which does require the internet to work. We apologize for any miscommunication.

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