Hackers Demand Millions from MSP After Infecting Networks with Ransomware

MSP Falls Victim to Ransomware, Infecting Thousands of Customer Networks An unknown hacking group recently targeted a U.S. managed service provider (MSP) with ransomware.  This led to thousands of their customers getting infected with malicious software, totaling approximately 2,000 different networks.  After the ransomware executed, hackers demanded over $2 million to restore the encrypted files.  […]

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How to Increase Your Long-Term Client Stickability

By: Gene McNaughton Let’s face it, getting new clients is a difficult task. Most companies are in “hunt-mode”, spending loads of dollars in an attempt to win new deals. One overlooked growth strategy (and one that I rarely find) is in Client Retention. Just think about this for a moment; If you were to lose one of […]

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Meltdown and Spectre FAQs for VARs and MSPs

The vulnerabilities, Meltdown and Spectre, have created a significant security concern around the globe.  Listed below are common questions managed service providers (MSPs) and value-added resellers (VARs) may be facing due to these security gaps. What is Meltdown? Meltdown is a security gap lying deep within the kernel of Intel processors. Meltdown, allows for programs […]

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